The product also comes with desktop and mobile softphone clients and supports calling over cellular networks and Wi-Fi. What's more, Zoom has certified its first desk phones, from Yealink and Polycom. Zoom has also integrated the phone system with Salesforce, so users can make a phone call by clicking on names and numbers in the customer relationship management platform. Next month, businesses will be able to route Zoom's cloud PBX into those contact centers through a Session Initiation Protocol trunk. Vendors showcase latest UC offerings at Enterprise Connect 2019Īt Enterprise Connect this week, Zoom announced it had integrated Zoom Phone with cloud contact center products from Five9 and Twilio.Business desk phones see changing role in the enterprise.How are SIP trunking vendors differentiating their services?.PDP Gaming alleges Poly copied its logo.ATB Financial banks on cloud communications platform.New widget for RingCentral integrations targets enterprises.Zoom Phone cloud PBX expands features, partnerships.Fuze and Samsung partner to bring mobile UCaaS to the frontline.How do you build a business case for speech technology applications?.Cisco enhances Webex Assistant with AI meeting, call controls.Contact center AI trends take center stage at Enterprise Connect 2019.LogMeIn products Jive and GoToMeeting to be unified.Slack integration signals shift in Avaya collaboration strategy.Polycom Trio integrates with Alexa for Business.New Lifesize conferencing systems bring 4K video to huddle rooms.Cisco's collaboration unit mum on Webex Teams adoption.Make VoIP the starting point for hybrid communications.Mature UC market drives innovation at Enterprise Connect 2019.Cloud migration planning key to successful UCaaS deployment.Microsoft to support cloud meetings with on-prem Skype for Business.

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Zoom soft phone